Refund policy

30-Day Money-Back Guarantee

We want you and your dog to love every purchase. If you're not completely satisfied, you have 30 days from delivery to request a full refund.

To request a refund, contact us through our contact page with your order number. We'll process approved refunds within 5-7 business days.

If your item arrives damaged or you received the wrong product, contact us within 14 days with a photo and we'll make it right with a replacement or refund.